100% Secure delivery without contacting the courier
admin@onlinesleepaid.com
100% Secure delivery without contacting the courier
admin@onlinesleepaid.comAt Online Sleep Aid, we always try to make the delivery smooth and hassle-free for our customers. Nevertheless, we may alter our shipping terms at any time without advance notice. We want every order to be satisfactory, and very often, things go differently than planned. Some of the main features of our delivery policy are delivery time, faulty products, and product cancellations. We use a good courier service to ensure that your orders reach you promptly and safely. Delivery depends upon the product's weight and content. It is also location-specific. For delivery problems, you can contact our courier partners or our customer support team.
The availability of the products which are available on our website will also vary. We do our best to ensure our stock is up to date, and thus, we are constantly updating it. However, often, a product may not be available even when we have placed an order for it. In such instances, we shall consider delaying the order to receive updates on stock status. We shall inform our clients in advance about the delays or unavailability of items. We cannot guarantee that all our items will be available. Delays may occur due to holiday seasons, festive periods, or other unforeseen challenges, but we will ensure that our clients are informed.
We ensure that every order is delivered as soon as possible. Sometimes, despite our efforts, we need more time due to courier service issues or other stock unavailability. This may take several days depending on the day, since we shall give room for orders to be ordered over the weekend and during holidays. We would like to ensure that all things are as smooth for you as the user, there is sometimes a small hitch.
Our courier services are reliable, and your products will be delivered right to your doorstep. If you have special delivery requests, you are free to contact our customer service team at any time. We will help you arrange a hassle-free delivery process and attend to any specific needs.
We take time to ensure that all these products are in good state before shipping. However, damage during transit is highly possible. Below, you will find information on the terms for refund or replacement if a client has received a faulty item. In case you make your request, please specify the reason why. We will check up on the claim, and if we find it true, we will process your request as soon as possible. However, in case the claim is not valid, we regret that we cannot pursue the request.
We allow order cancellations in case you request before shipping the product. We do not accept cancellation of orders once they are shipped.
We make efforts to deliver your essential products as smoothly as possible. If you have problems with delivery or any other issues, you can reach our customer care for help. You can contact us anytime for assistance to ensure your issue is resolved satisfactorily.
Note to Customers: We at Online Sleep Aid provide service in good time, as ordered by you. While we are doing our best not to delay or face any issues, some unforeseen things happen. Thanks for your patience and understanding. If you have any other questions, you can always engage our customer care service.